THE #1 PLATFORM BUILT FOR GROwTH
Make Room Service Effortless.
Guests order meals directly via WhatsApp or QR menu — and CheckinMate.AI automatically routes requests to your kitchen in seconds.
Traditional room service menus often mean phone delays and human errors. CheckinMate.AI modernizes the entire process — from digital menu browsing to kitchen updates — giving guests faster service and staff complete visibility.
100%digital menu accessibility
3×faster order turnaround
+$60month average upsell per room
Intelligent Digital Menu Catalog
The system creates dynamic, AI-powered menus tailored to your property — automatically syncing prices, availability, and categories from the PMS or POS.
Features
- Multi-language digital menus
- Category-based organization (breakfast, lunch, late-night)
- Auto-suggested popular dishes
- Live stock and availability sync
- Works on QR, WhatsApp, or web links
Impact
- No reprinting or manual updates
- Easy add-ons and combos
- Instant menu visibility for guests
Built-In AI Upsell & Cross-Sell
AI recommends drinks, desserts, or combos based on guest preferences and previous orders.
Highlights
- Personalized add-ons (“Would you like a drink with that?”)
- AI learns from property sales patterns
- Time-sensitive offers for limited menus
WhatsApp Ordering with AI
Guests can browse, add to cart, and confirm orders directly through WhatsApp — with CheckinMate.AI interpreting messages naturally and logging them into the system.
Highlights
- Multi-language message recognition
- Auto-confirmation and time estimates
- Payment or charge-to-room option
- Smart message templates for upselling
Impact
- 40% faster ordering
- Increased satisfaction
- Natural guest interaction
F&B Analytics Dashboard
Visualize order volume, item popularity, and revenue per guest directly inside your Analytics Dashboard.
Metrics
- Top-selling dishes
- Average order value
- Peak dining times
Smart Kitchen Routing & Notifications
Once an order is confirmed, it’s automatically routed to the right kitchen or bar department with prep-time tracking and instant staff notifications.
Highlights
- Multi-kitchen routing (e.g., Main Kitchen, Pool Bar, Sky Lounge)
- SLA-based order prioritization
- Real-time status sync (“Preparing,” “Ready,” “Delivered”)
- Push notifications for delays or completion
Impact
- Reduced wait times
- Full workflow transparency
- Analytics for food prep performance
Guests love the convenience; we love the efficiency. Our F&B team handles twice as many orders with no extra staff.
F&B Manager, Marina Bay Boutique Hotel
Highlights
3× faster response time
25% fewer missed orders
+$45 to $75 additional revenue per room monthly

Transform your F&B operations with AI-powered room service.